Misinformed Sales Person

Good day,

I was approached by Palesa Selepe (Sales Person) from Virgin Active Montana two months ago to join the club. When I informed her that I do not take binding contracts she told me not to worry because I will be able to cancel anytime, all I will have to do is give a two month's notice before the last day. When I went to cancel and start with the notice period she then told me about a cancellation fee of more than R4000 and I would still have to pay for the two months of the notice period.

I have stopped attending Virgin Active and reversed all payments until this issue is resolved. I have also tried to reach out to the Manager but was unsuccessful as I always told the Manager is busy and will get back to me. I find this service very terrible and I do not wish to even serve that notice period anymore. I just want to cancel my membership, I will pay for the two months I attended gym.