1 reviews | Active since May 2014
Misinformed
<p>When I joined Virgin Active in May I was told by the consultant that I will pay R360 a month. I never gave permission for my account to be debited but all of a sudden the debits started running off my account. I asked for a monthly arrangement and got a year's subscription?</p> <p> </p> <p>I am a student and informed the consultant of this. One day I wrote an exam and consequently arrived in the evening at gym and the reception wanted to deny me access. This was a highly embarrassing situation. I was not informed that I had an off-peak membership.</p> <p> </p> <p>I would like to know what my options are and may consider changing my package. </p> <p> </p> <p>Please could someone contact me to discuss this?</p>
Thank you so much for making contact with us today Cameron. Should you require any further assistance in the future please feel free to contact me directly.
Best regards
Robyn
Thank you so much for making contact with us today Cameron. Should you require any further assistance in the future please feel free to contact me directly.
Best regards
Robyn
