SS
Sally S

1 reviews | Active since Oct 2015

25 Oct 2015, 21:59

Misinformation regarding cancellation of contract

When I entered into the contract, I asked the assistants who helped me fill the contract, whether I could cancel the contract at anytime, he confirmed that I could and now when I re-read my contract it states that the contract is for 1year and I might be liable to pay a cancellation fee that most likely will be too high. Could you please assist me because I would like to terminate the contract with a minimal cancellation fee.

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Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply26 Oct 2015, 09:35
Official
Hello MissSally,

Thank you for your query.

We will be in contact with you today to discuss options available to you.

Thank you

Jacqui