Miraculous arrears shoing up after 6 years!

<p>So a month ago i took out a contract for my girlfriend (ON HER NAME) with me as the payer.</p> <p> </p> <p>We were allowed to access the Gym until yesterday when we get to reception. I was allowed in while she was denied access.</p> <p>When they checked on the system, we were told that there is arrears owing. Not on her account but on mine.</p> <p> </p> <p>I was told that I have arrears of R2600 dating back to 2010.</p> <p>Note that i have been going to the Gym, ever since and it has not reflected on my account nor have I ever been denied access because of these "arrears" until now.</p> <p> </p> <p>I called head office and was told that "sorry, even though you have been paying and have paid for this month, you will not be allowed access in to the club until arrear's are settled.!!!</p> <p> </p> <p>I then requested a statement from the contact agent who said she will send it to me but I should receive it by Monday the latest! Please tell me how it is going to take Virgin active an entire week to EMAIL a statement through to me showing where i owe them any money in arrears???</p> <p> </p> <p> </p> <p> </p> <p> </p>