membership not cancelled and still getting billed

i am responsible for my membership as well as my girlfriends. in Feb i requested that both be cancelled as i was the one paying for both. i only found out two months down the line after visiting a club that hers is the active. this has landed me in arrears. i again visited a club yesterday to see if the problem can be resolved. i was put in touch with customer care, then only managed to cancel the contract,then put through to the billing department where the gent i spoke to said sorry the only way out of this mess is to pay the arrears. i eventually gave up and told him to arrange a payment plan. i now feel this is not the way forward, why should i pay for something i did not ask for??<br> <br> jerome