MM
Mthoko M
1 reviews | Active since Aug 2015
02 Mar 2016, 09:39
Membership hike overnight
Hi,<br> <br> Today I woke up to R715.00 debit on my account by virgin active instead of R130 or R150 I can't remember properly<br> What my normal instalment was. <br> <br> Upon calling you, you advised that my Vitality was cancelled by whom I have no freak in idea.<br> I can never afford to pay such amount for a gym never even used at all.<br> <br> Please cancel my Membership as this is the second time this happens to my membership without anybody giving me a notice.<br> <br> Somebody somewhere within you company decided to cancel my vitality without telling me.<br> <br> I'm never joining virgin active again.<br>
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Replies (1)0
Replies (1)Virgin Active South Africa's replyOfficial
02 Mar 2016, 17:25Hello MTOUR,
I have taken a look at your membership and have sent you an email requesting information from you. As soon as I receive your response, I can proceed and assist you.
Looking forward to hearing from you.
Regards,
Dave
I have taken a look at your membership and have sent you an email requesting information from you. As soon as I receive your response, I can proceed and assist you.
Looking forward to hearing from you.
Regards,
Dave
Virgin Active South Africa's reply02 Mar 2016, 17:25
Official
Hello MTOUR,
I have taken a look at your membership and have sent you an email requesting information from you. As soon as I receive your response, I can proceed and assist you.
Looking forward to hearing from you.
Regards,
Dave
I have taken a look at your membership and have sent you an email requesting information from you. As soon as I receive your response, I can proceed and assist you.
Looking forward to hearing from you.
Regards,
Dave
