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amoabelo A

1 reviews | Active since Aug 2016

31 Aug 2016, 10:27

Membership Cancelled but still being HARRASSED

<p>To say I'm extremely annoyed by Virgin Active is an understatement. I cancelled my membership in January 2016 and was informed in February that all is clear. Months later I'm receiving calls from head office claiming that there is an outstanding amount, from where...I don't know. It was categorically stated that there were no arrears. Now I'm given such. This is unacceptable...really!!!I've always given Virgin Active the benefit of the doubt but this time...NO NO NO!!!I'm definitely not recommending any clients!!!!MXM</p>

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Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply31 Aug 2016, 16:45
Official

I have tried to touch base with you via your mobile phone but to no avail.

Please look out for my email providing you with feedback on your concerns.

Regards

Robyn