Membership cancelation headache!!

Honestly sooo angry it's not funny right now. Two months later I am still waiting to your very "competent" people to cancel my membership. It can't take a day to get a membership and take this long to cancel.

And I keep getting different stories of what needs to happen. Even worse I was out of contract and on a month by month basis when I requested the cancelation.

Got debited last month, and honestly hoping you guys don't do that again.

Really disappointed with the service, it can't be rocket science to cancel a membership. Now I am told I need to call in, but why two months later am i told this!!!

I think the word disappointed doesn't even explain how I feel right now. Virgin really needs to sort its self out. We can't be having to deal with tuff times because of Corona and still have to deal with this.