Membership

Hi<br> I have been a member with Virgin active for almost 4 years. After my contact expired in September they unilaterally continued with it but, at an increase rate. I went to the assist Manage, Johnnie who immediately said he will fix it. and offered me a new membership of R266 per month, taken into account that I already paid the higher rate of R400 for two months. I asked him if this amount was correct and he confirmed. I had another member with me to witness. To my surprise the debit order was taken for R366 ,. I regarded this as ***** as I signed the papers for R266 and he changed it afterwards. I enquired from him and the Manager and both confirmed it was a mistake. They will fix it. However they took another debit order. I again approached the manage and said that under such circumstances and dishonesty I want to cancel the membership immediately. This week Again I approached them ti confirm the cancellation of the debit order en membership and the manager confirmed it is cancelled. To my surprise the debit order did go through again on 30 November. <br> <br> I have come in to inquire about the situation wit the facility. Till today you have not resolved the issue .<br> <br> I am re