RE
Richard E
1 reviews | Active since Nov 2012
09 Apr 2015, 11:04
MEMBERSHIP
I have had dealing with this whole organisation and all i can tell you is that i don't know where RICHARD BRAN SON makes his money but it is not in SA.<br> <br> Once again VIRGIN group have decided to block my entry into the gym due to an outstanding amount of R105.00 which by the way was returned by my bank due to these idiots presenting the debit order on the wrong date, before the due and agreed date.<br> <br> Surely they could re debit the amount at the next available time or following month.<br> <br> What a bunch of losers.
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Replies (1)0
Replies (1)Virgin Active South Africa's replyOfficial
09 Apr 2015, 12:18Hello richone1,
Thank you so much for taking my call today.
I have taken a look at your memberships and can confirm that you had an arrangement in place but we did not fulfil our part of the agreement and for that I sincerely apologise !
You wife will have normal smooth access as of tomorrow morning.
Should you require any further assistance please feel free to contact me directly.
Kindest regards
Robyn
Thank you so much for taking my call today.
I have taken a look at your memberships and can confirm that you had an arrangement in place but we did not fulfil our part of the agreement and for that I sincerely apologise !
You wife will have normal smooth access as of tomorrow morning.
Should you require any further assistance please feel free to contact me directly.
Kindest regards
Robyn
Virgin Active South Africa's reply09 Apr 2015, 12:18
Official
Hello richone1,
Thank you so much for taking my call today.
I have taken a look at your memberships and can confirm that you had an arrangement in place but we did not fulfil our part of the agreement and for that I sincerely apologise !
You wife will have normal smooth access as of tomorrow morning.
Should you require any further assistance please feel free to contact me directly.
Kindest regards
Robyn
Thank you so much for taking my call today.
I have taken a look at your memberships and can confirm that you had an arrangement in place but we did not fulfil our part of the agreement and for that I sincerely apologise !
You wife will have normal smooth access as of tomorrow morning.
Should you require any further assistance please feel free to contact me directly.
Kindest regards
Robyn
