****med by consultant

I enrolled at Virgin Active George with Demi. I took the off peak package. I was told that the R199 joining fee would cover me for November 2024. December would be R378, R216 for December and R216 for January 2025. However, R590 has been deducted from my account in December aswell as January. Demi has had an overall memory loss as to how that happened and all her so called manager can say is that if I want to cancel the contract I must pay for the remaining balance of the contract period!!!!! I'm so highly disgusted in the way I've been blatantly ****med by their consultant Demi and just complete and utter couldn't give a damn attitude by the "manager" Tried to contact their head office but phone just rings the whole day. USELESS IN EVERY WAY POSSIBLE, except how to **** you out of your hard earned money!