1 reviews | Active since Oct 2012
Maintenance
I am so disappointing with virgin active boulders turnover time in terms of fixing the equipment that we should use everyday... first it was a shower that took them almost two weeks just to fix a shower head at the male dressing room but it was fixed after i followed up with the gentleman by the name Tony who gave me only three days turnover ... Now is the Health meter Weight track scale at the male Dressing Room which we use almost everyday after GYM, no notice board about the weight track of which i do not know if its removed from the gym permanently or not .<br> Please can someone attend to this and get us a Weight Track scale .<br> with a simple example - you go to the nearest GYm like Vodaworld and Waterfall ....NOT EVEN A SINGLE MACHINE IS OUT OF ORDER ..but if you can get into your car and go to boulders you might find 1 or two machine out of order for a week .this is unacceptable .
Thank you so much for taking my call today.
On behalf of Virgin Active I once again would like to apologise for any inconvenience caused to you.
As discussed, I have addressed your concerns with the senior management team and you will receive feedback from them shortly.
Kindest regards
Robyn
Thank you so much for taking my call today.
On behalf of Virgin Active I once again would like to apologise for any inconvenience caused to you.
As discussed, I have addressed your concerns with the senior management team and you will receive feedback from them shortly.
Kindest regards
Robyn
