TM
Tshepo M

1 reviews | Active since Feb 2016

27 Feb 2016, 03:33

Locker broken into valuables ****** while training

On the 24th February 2016, I went to Virgin Active gym Welkom around 18h30, upon my arrival I went to the changing rooms to change into my training outfit, I packed my clothes and placed my watch and car keys in my bag, I thereafter placed the bag in the locker then locked with a padlock and ascertained that the I locked. I then proceeded for a training session which lasted for just over an hour 19h35.<br> <br> I then went to the changing rooms to get my bag, when I got to the locker I realized that something was just not looking kosher, the unimaginable imbibed my mind, In no fr***ng way my locker has been broken into, I thought to myself my watches, the car keys, I took the bag out only to find my watches and the car keys missing.<br> <br> I rushed to the counter/reception to inform them of what happened, I then rushed to the car to find it unlocked, I opened the door only to find that my 2 phones, laptop and my wallet are missing. I rushed back inside the gym to report that valuables are ****** out of my car and that whoever stole my valuables took my car keys with.<br> <br> Virgin Active Gym is an access controlled area and as a result it must take full responsibility and reimburse my valuables.

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Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply29 Feb 2016, 12:36
Official
Hello 4tfired,

Thank you for taking my call. Please accept my sincere apologies for the distress you have felt following this incident.

As mentioned, I will send you an email detailing our discussion and I look forward to your response.

Regards,
Dave