SP
Sean P
1 reviews | Active since Jan 2016
04 Jan 2016, 15:48
Locker Broken into
My Locked locker was broken into at the gym, my cellphone and wallet was ******, i have had no response from the gym about this incident.
Helpful (0)
Replies (1)0
Replies (1)
Virgin Active South Africa's replyOfficial
05 Jan 2016, 09:29Hello coupeopc,
Thank you for bringing this concern to our attention.
We are so sorry for the incident and experience encountered.
I received feedback from the Club Manager, Silas, advising that he has spoken to you in the club this morning and we have notified our insurers to give you feedback soonest.
I have sent you an email as well so should you require any further assistance in the future please feel free to contact me directly.
Kindest regards
Robyn
Thank you for bringing this concern to our attention.
We are so sorry for the incident and experience encountered.
I received feedback from the Club Manager, Silas, advising that he has spoken to you in the club this morning and we have notified our insurers to give you feedback soonest.
I have sent you an email as well so should you require any further assistance in the future please feel free to contact me directly.
Kindest regards
Robyn
Virgin Active South Africa's reply05 Jan 2016, 09:29
Official
Hello coupeopc,
Thank you for bringing this concern to our attention.
We are so sorry for the incident and experience encountered.
I received feedback from the Club Manager, Silas, advising that he has spoken to you in the club this morning and we have notified our insurers to give you feedback soonest.
I have sent you an email as well so should you require any further assistance in the future please feel free to contact me directly.
Kindest regards
Robyn
Thank you for bringing this concern to our attention.
We are so sorry for the incident and experience encountered.
I received feedback from the Club Manager, Silas, advising that he has spoken to you in the club this morning and we have notified our insurers to give you feedback soonest.
I have sent you an email as well so should you require any further assistance in the future please feel free to contact me directly.
Kindest regards
Robyn