JJ
Jonathan J
1 reviews | Active since Oct 2009
23 Feb 2015, 15:32
Life is not so fun when you move branches
Last year during the holiday period I got a big colourful email stating how I can stay fit during the holidays by moving membership to another branch FOR FREE. Now when I want to move back to my actual gym, I am told I have to pay. This is just not right and very deceptive business tactics.<br> <br>
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Replies (1)
Virgin Active South Africa's replyOfficial
23 Feb 2015, 17:38Hello FTC,
I have tried to touch base with you via your mobile phone but only managed to leave a voice message.
On behalf of Virgin Active I would like to apologise for any confusion caused.
Our summer holiday promotion gave members access to any Virgin Active club, excluding our classic and RED clubs, from the 1 December 2014 until the 11th January 2015.
Please look out for an email from me providing you with more information.
Kindest regards
Robyn
I have tried to touch base with you via your mobile phone but only managed to leave a voice message.
On behalf of Virgin Active I would like to apologise for any confusion caused.
Our summer holiday promotion gave members access to any Virgin Active club, excluding our classic and RED clubs, from the 1 December 2014 until the 11th January 2015.
Please look out for an email from me providing you with more information.
Kindest regards
Robyn
Virgin Active South Africa's reply23 Feb 2015, 17:38
Official
Hello FTC,
I have tried to touch base with you via your mobile phone but only managed to leave a voice message.
On behalf of Virgin Active I would like to apologise for any confusion caused.
Our summer holiday promotion gave members access to any Virgin Active club, excluding our classic and RED clubs, from the 1 December 2014 until the 11th January 2015.
Please look out for an email from me providing you with more information.
Kindest regards
Robyn
I have tried to touch base with you via your mobile phone but only managed to leave a voice message.
On behalf of Virgin Active I would like to apologise for any confusion caused.
Our summer holiday promotion gave members access to any Virgin Active club, excluding our classic and RED clubs, from the 1 December 2014 until the 11th January 2015.
Please look out for an email from me providing you with more information.
Kindest regards
Robyn