**** to and I want my money back

<p>My name is Teboho Ramosili, a Discovery and Vitality member (my mother is the main member). I am a student. I recently signed up for a Virgin Active Membership at Dainfern Square branch with the help of a consultant named Eunice. During my registration, Eunice informed me that i could sign up for 6 months (as i am only in the country until late September), and that my fee would amount to R450 with an additional R1865 (however, being that i registered during a promotion of which the month of April 2017 was free) I was assured by Eunice that I could pay the R1865.00 in cash (as soon as i was able to) and the R450.00 would be debited from my account. </p> <p>Just a couple of days before the end of the month of March 2017, however I was shocked to receive an SMS saying that R750.00 would be deducted from my account. In panic, I called the Dainfern branch and asked them not to charge me (as I was not in town and preferred to have all the paperwork finalised before being charged this amount). Over the phone, the consultant assured me that I would not be charged until I came into the gym to sort out the problem. However, I was deceived as the amount of R750 was deducted from my account without authorisation. </p> <p>On Monday (9 April 2017) I went to the Dainfern Virgin Active gym and asked them to sort out this problem. I was told that I had signed up for a year contract (which i didn’t or rather was misinformed about by Eunice) and threatened that I could not cancel my membership (I could contact Discovery directly or otherwise pay R3000.00 cash).</p> <p>I have been deceived repeatedly, firstly by Eunice about a promotion and that I could sign up for 6 months. I want absolutely nothing to do with Virgin Active and want to cancel the membership and want to be reimbursed my R750 which was ********ly deducted from my bank account. I am very unhappy and dissatisfied with the manner in which all of this was handled by Virgin Active Dainfern consultants. I am especially unhappy with the misinformation given to me while signing up. Please may this problem be resolved as soon as possible.</p> <p> </p> <p> </p>