SA
Shannon A

1 reviews | Active since Mar 2014

24 Feb 2015, 09:47

Lawyers demanding I pay arrears, yet VA messed up!

account still not sorted from June/July 2014, after being promised that i will be reinbursed, was told that they just waiting for the regional manager to approve it, nothing done!!!! now lawyers are demanding that i pay the arrears of the account, you people *****ed up and now i have to pay R1400 yet you people owe ME money! i will not pay a cent and you'll be hearing from MY lawyer.<br>

0
Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply24 Feb 2015, 16:37
Official
Hello shan10,

I have tried to touch base with you via your mobile today but to no avail.

On behalf of Virgin Active I would like to apologise profusely for the inconvenience caused to you.

Please look out for an email from me providing you with further information regarding your complaint.

Kindest regards
Robyn