SA
Shannon A
1 reviews | Active since Mar 2014
24 Feb 2015, 09:47
Lawyers demanding I pay arrears, yet VA messed up!
account still not sorted from June/July 2014, after being promised that i will be reinbursed, was told that they just waiting for the regional manager to approve it, nothing done!!!! now lawyers are demanding that i pay the arrears of the account, you people *****ed up and now i have to pay R1400 yet you people owe ME money! i will not pay a cent and you'll be hearing from MY lawyer.<br>
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Replies (1)Virgin Active South Africa's replyOfficial
24 Feb 2015, 16:37Hello shan10,
I have tried to touch base with you via your mobile today but to no avail.
On behalf of Virgin Active I would like to apologise profusely for the inconvenience caused to you.
Please look out for an email from me providing you with further information regarding your complaint.
Kindest regards
Robyn
I have tried to touch base with you via your mobile today but to no avail.
On behalf of Virgin Active I would like to apologise profusely for the inconvenience caused to you.
Please look out for an email from me providing you with further information regarding your complaint.
Kindest regards
Robyn
Virgin Active South Africa's reply24 Feb 2015, 16:37
Official
Hello shan10,
I have tried to touch base with you via your mobile today but to no avail.
On behalf of Virgin Active I would like to apologise profusely for the inconvenience caused to you.
Please look out for an email from me providing you with further information regarding your complaint.
Kindest regards
Robyn
I have tried to touch base with you via your mobile today but to no avail.
On behalf of Virgin Active I would like to apologise profusely for the inconvenience caused to you.
Please look out for an email from me providing you with further information regarding your complaint.
Kindest regards
Robyn
