MA
Marquin A
1 reviews | Active since Apr 2011
02 Feb 2015, 13:39
Late/no vouchers
Signed my wife up on 23 Jan 2015 and was meant to receive a R500 adidas voucher within 7 days.<br> <br> It's now the 10th day and no vouchers. I wonder why. Head office call centre have me on hold for 15 minutes and had to hang up when attempting querying this.
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Replies (1)
Virgin Active South Africa's replyOfficial
02 Feb 2015, 14:43Hello marky777,
Thank you so much for taking my call today.
On behalf of Virgin Active I would like to apologise for any inconvenience caused.
As discussed, It has been confirmed that the agency will be issuing the vouchers via text message shortly as we have experienced some delays.
Thank you for understanding !
Regards
Robyn
Thank you so much for taking my call today.
On behalf of Virgin Active I would like to apologise for any inconvenience caused.
As discussed, It has been confirmed that the agency will be issuing the vouchers via text message shortly as we have experienced some delays.
Thank you for understanding !
Regards
Robyn
Virgin Active South Africa's reply02 Feb 2015, 14:43
Official
Hello marky777,
Thank you so much for taking my call today.
On behalf of Virgin Active I would like to apologise for any inconvenience caused.
As discussed, It has been confirmed that the agency will be issuing the vouchers via text message shortly as we have experienced some delays.
Thank you for understanding !
Regards
Robyn
Thank you so much for taking my call today.
On behalf of Virgin Active I would like to apologise for any inconvenience caused.
As discussed, It has been confirmed that the agency will be issuing the vouchers via text message shortly as we have experienced some delays.
Thank you for understanding !
Regards
Robyn