Lack of Leadership and ****** from Virgin Active Manager Dumisani and and Agent Tebogo Maruma

<p>On the 14th of March I had entered a Raffle at work and I was called by 1 of the Virgin Active CenturionSales Consultants - Tebogo Maruma to notify me that I had won a Virgin Active Gift pack, I was then told that they are out of stock and it would be delivered to my Employer on the 15th March, I contacted the Tebogo and he blatantly told me that he forgot abut me, then promised to deliver the gift pack around 14:00, at 15:00 I called him and he did not answer my calls and to date he has not been answering my calls and i have not received my gift pack. I called Management, Dumisani,who was so rude on the telephone and showed no sympathy towards my complaint, he then said he has no idea that Virgin Active was giving away gifts and said he'll speak to Tebogo, and to date Im still waiting</p> <p> </p> <p>I am appauled at the way this whole matter is handled and i hope no one else has to go through this appauling service from Virgin Active Centurion</p> <p> </p> <p> </p>