LACK OF FEEDBACK-MITCHELLS PLAIN BRANCH

I APP**** FOR A GYM CONTRACT FOR MY STEP SON AND THE SYSTEM PICKED UP A PREVIOUS CONTRACT WHEN HE WAS A MINOR IN 2015. THE CONTRACT WAS CANCELED BUT NOT DONE ON VIRGIN ACTIVE SIDE AND NOW 7 YEARS LATER THEY EXPECT A PAYMENT. THE CONSULTANT AND MANAGER EMAILED HEAD OFFICE TO HAVE IT WRITTEN OFF BUT EVERY TIME I CALL THE GYM TO SPEAK TO THE SALES MANAGER I GET TOLD HE IS IN MEETINGS, HE IS BUSY AND THE LIST GOES ON. HIGHLY ANNOYED AT THE KIND OF SERVICE BEING RECEIVED