Lack of compassion for its clients

Virgin active new market has no client relationship service; very disappointed with the team working today; turning back their clients its very disappointing I will never visit such unfriendly place, if you visit sunward park, manly or the Melrose arch virgin active they never send you back just because the client mixed up dates for their special excess days to their gym facilities instead for future reference; they inform you how they work and serve you not turn u back. i will never refer any friends or members of their family in New market alberton virgin active