Kick me when I am down and refuse to help with CovidRelief

Hi VirginActive,

I have been communicating with you back and forth for the past 2 months, whereby I had emailed you my documents stating and proving that I am no longer working due to the lockdown. I lost my work and no longer earn an Income. I do not have money to buy food and you ignore all communication. I have been asking for some form off assistance during this time, but you have refused to assist and ignored all communication. I am unable to pay any debt if I am not earning an income. Thank yo for choosing not to assist when I am unable to feed myself and my family, as you rather chose to continue billing me when your Gyms was closed and handed me over to Attorneys when I could not afford to pay, due to unemployment. I have brought this matter to your attention. my account number is ***