JB
JANIEN B

1 reviews | Active since Sept 2013

11 Aug 2016, 16:12

Joined the Gym,was promised a bag,still waiting.....

<p>Virgin active was running a promo that when joining the gym during that month, you will receive a free gym bag. They had no stock at the time and was promised that as soon as stock is received they will be in contact with us. I have been contacting them continuesly and am still waiting. This has been a few months now.</p> <p> </p> <p>Annelize at the ballito branch has still not contacted us to let us know if they have stock.</p>

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Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply12 Aug 2016, 09:01
Official

Hi ian,

Thank you for taking my call today. On behalf of Virgin Active please accpet my apology for the time taken to resolve this matter. Your bag will be couriered to the club and you will be contacted by the club manager to confirm pick up.

Regards

Robyn