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nwabisa K

1 reviews | Active since Jun 2015

19 Feb 2016, 11:25

invalid/ incorrect information

My name is Nwabisa khoba id no: ***. In 2014 I signed a one year contract with virgin active Boksburg branch. The consultant who signed me in told me that the agreement I entered into was to gym at anyplace I go, cos I told him that I'm getting married and will be relocating to secunda Mpumalanga he said its fine there's is virgin active there. To my surprise when I got to secunda there was no gym and I lost my job. I was put through MBD collection I was paying them though it was unfair to and last year after I paid and finished that MBD credit the same consul we from virgin active called and I told him what has happened and he reassured me that he was counselling it to my surprise that hasn't been done but MBD is sending me threatening emails to blacklist me. This is totally unexceptionable this is a reap off I paid finished their 1year contract though I only went 1month to the gym and was sold in an incorrect information, I'm blacklisted. I need my money back and virgin active boksburg must clear my name.

0
Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply19 Feb 2016, 13:31
Official
Hello nwabisa Tlhakudi,

Thanks for giving us a chance to look into this.

We'll be in touch with you as soon as we have the last bits of information.

Please feel free to give us a shout if you need anything else.

Kind Regards,
Tracy-Lee