DZ
Donovan Z

1 reviews | Active since May 2013

31 Jan 2016, 14:07

Injury

After numerous complaint this virgin active gantz centre is a total disgrace!!! After my complaints of faulty machines it was still not fixed and I have pictures to proof it. Now again I hurt my my finger on one of the machines. I immediately reported to the manger my frustration. He did not even say sorry or even bothered to check my finger. Again I have pictures. Thumb nai is blue.

0
Replies (2)
Virgin Active South Africa
Virgin Active South Africa's reply01 Feb 2016, 15:28
Official
Hello Donovan van Zyl,

Thank you so much for taking my call today.

I once again would like to apologise for the experience.

I have escalated your concern to our maintenance team and we will get back to you with feedback as soon as it becomes available.

Should you have any other concerns to raise please feel free to contact me directly on ***.

Kind regards
Robyn
Virgin Active South Africa
Virgin Active South Africa's reply01 Feb 2016, 15:28
Official
Hello Donovan van Zyl,

Thank you so much for taking my call today.

I once again would like to apologise for the experience.

I have escalated your concern to our maintenance team and we will get back to you with feedback as soon as it becomes available.

Should you have any other concerns to raise please feel free to contact me directly on ***.

Kind regards
Robyn