JD
Joseph D
1 reviews | Active since Nov 2015
11 Nov 2015, 13:18
Injury
I fell in the male showers before taking a shower n there wasnt a wet floor sign but the quality of showers fitted in showers cz they slippery n GM confirmed his only aware of female bathroom never had incident with males.gave them medical reports,bills n ex ray report,my membership was terminated day after incident without my authorisation maybe was to get rid of me!!!!! I signed a release form Thursday last week n its over a week now...m just gatvol n lost patience. Stayed out of work cz of the injury even worse I didn't include GP claims n made them my bby but should still fight!!!!!I Dont think they care about ppl but only their money!!!
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Replies (1)Virgin Active South Africa's replyOfficial
11 Nov 2015, 14:55Hello J Dipme,
Thank you so much for taking my call today.
On behalf of Virgin Active please accept our sincere apology for the level of service you have experienced.
As discussed I will address each concern mentioned and feedback will be provided to you shortly.
Kind regards
Robyn
Thank you so much for taking my call today.
On behalf of Virgin Active please accept our sincere apology for the level of service you have experienced.
As discussed I will address each concern mentioned and feedback will be provided to you shortly.
Kind regards
Robyn
Virgin Active South Africa's reply11 Nov 2015, 14:55
Official
Hello J Dipme,
Thank you so much for taking my call today.
On behalf of Virgin Active please accept our sincere apology for the level of service you have experienced.
As discussed I will address each concern mentioned and feedback will be provided to you shortly.
Kind regards
Robyn
Thank you so much for taking my call today.
On behalf of Virgin Active please accept our sincere apology for the level of service you have experienced.
As discussed I will address each concern mentioned and feedback will be provided to you shortly.
Kind regards
Robyn
