Incredible customer care!

I have been so impressed with the service at Virgin Active over the lockdown period and beyond. I cannot imagine how difficult the lockdown must have been for them, especially considering that they froze all memberships during the period and have generously offered to extend the freeze by 2 months even after gyms have been allowed to open. I went into the Steenberg branch yesterday to reactivate my membership and the staff were incredibly helpful! They go above and beyond to assist and make things as easy as possible all while having such an incredible attitude of kindness and positivity. FANTASTIC guys! Thank you, so much!