incorrectly debiting of account

I have cancelled my membership in July 2020 and they still debit me up to March 2021. I called them every month with the same story and having cancelled every month yet they still debit my account. They have finally stopped debiting my account but I now fight with them to refund me for the monies they incorrectly debited off my account. Be very careful when signing up debit orders with virgin active. Also be very careful when cancelling, ensure that you keep all your communication as they very easily try to pass the fault onto the consumer.