DA
Denise A
1 reviews | Active since Dec 2012
06 Nov 2015, 06:04
Incorrectly debited for R470
I have been a member of Kenilworth Virgin Active for a few years through the Discovery Vitality scheme. I canceled my Discovery and Vitality membership during September effective end September. I am therefore no longer using my Vitality gym membership - I am living overseas. I have just noticed that my bank account has been debited for R470 without my consent or any notice being given of this debit. This amount is far more than what I was paying through Vitality. Why has this amount been debited without my consent after canceling my accounts?
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Replies (1)Virgin Active South Africa's replyOfficial
06 Nov 2015, 09:35Hello archden,
Thank you so much for taking the time to post this feedback.
Please look out for my email providing you with feedback.
Should you require any further assistance please feel free to contact me directly.
Kind regards
Robyn
Thank you so much for taking the time to post this feedback.
Please look out for my email providing you with feedback.
Should you require any further assistance please feel free to contact me directly.
Kind regards
Robyn
Virgin Active South Africa's reply06 Nov 2015, 09:35
Official
Hello archden,
Thank you so much for taking the time to post this feedback.
Please look out for my email providing you with feedback.
Should you require any further assistance please feel free to contact me directly.
Kind regards
Robyn
Thank you so much for taking the time to post this feedback.
Please look out for my email providing you with feedback.
Should you require any further assistance please feel free to contact me directly.
Kind regards
Robyn
