LM
Lesego M
1 reviews | Active since Jan 2016
02 Jan 2016, 17:20
Incorrectly debited account
I cancelled my gym membership on 28 December 2015. This resulted in me paying all the outstanding penalties.<br> I was promised that I will never have my account debited with the monthly membership. Could this be reversed as soon as possible as it has placed my account on overdraft, and it bad for my credit standing.
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Virgin Active South Africa's replyOfficial
04 Jan 2016, 14:42Hello LSM123456,
Thank you so much for taking my call today.
On behalf of Virgin Active I once again apologise for the overcharge.
As discussed, your refund will be requested and paid out as soon as possible.
Kindest regards
Robyn
Thank you so much for taking my call today.
On behalf of Virgin Active I once again apologise for the overcharge.
As discussed, your refund will be requested and paid out as soon as possible.
Kindest regards
Robyn
Virgin Active South Africa's reply04 Jan 2016, 14:42
Official
Hello LSM123456,
Thank you so much for taking my call today.
On behalf of Virgin Active I once again apologise for the overcharge.
As discussed, your refund will be requested and paid out as soon as possible.
Kindest regards
Robyn
Thank you so much for taking my call today.
On behalf of Virgin Active I once again apologise for the overcharge.
As discussed, your refund will be requested and paid out as soon as possible.
Kindest regards
Robyn