MC
Morgan C
1 reviews | Active since Jan 2013
16 Feb 2015, 14:59
Incorrect billing
I canceled my membership, but Virgin continued to deduct the money from my account. After contacting the call center they acknowledged the problem and promised to refund the money. This however never happened and the reference for this matter is ***0.
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Replies (1)
Virgin Active South Africa's replyOfficial
16 Feb 2015, 16:58Hello morgan.comm,
I have tried to touch base with you via your mobile phone but to no avail.
On behalf of Virgin Active I would like to apologise for any inconvenience caused to you.
I have sent you an email requesting some information and I await your response:)
Regards
Robyn
I have tried to touch base with you via your mobile phone but to no avail.
On behalf of Virgin Active I would like to apologise for any inconvenience caused to you.
I have sent you an email requesting some information and I await your response:)
Regards
Robyn
Virgin Active South Africa's reply16 Feb 2015, 16:58
Official
Hello morgan.comm,
I have tried to touch base with you via your mobile phone but to no avail.
On behalf of Virgin Active I would like to apologise for any inconvenience caused to you.
I have sent you an email requesting some information and I await your response:)
Regards
Robyn
I have tried to touch base with you via your mobile phone but to no avail.
On behalf of Virgin Active I would like to apologise for any inconvenience caused to you.
I have sent you an email requesting some information and I await your response:)
Regards
Robyn