Inconvinienced but not compensated

Unsatisfied Member<br> Hello,<br> I was initially moved from Omonde Brunch where I was a home member, I had to make a hasty decision on which home brunch I should move to, having tried out a few, I was still unclear, a virgin active call agent called me indicating that I should make a decision, I then decided on mill park on the spur of the moment and now have decided that Glen vista is actually more closer to me and prefer it, I called virgin 27/01/2015 at 09:00 to inquire about this, I made a request to be moved there and also my depend who is a club V member. I requested that he gets moved with me at no extra charge as they have a club V Max. The manager had indicated to make an arrangement for me to go attend there yesterday and she was going to come back to me with a better negotiated rate to R160 that I cannot afford, I am however able to Increase the amount from R90 Club V fee to R120 VMax, can someone look into this for me or should I escalate to get a response from Virgin Active.<br> On the 28th i emailed 'webadmin' indicating that the call centre manager did not come back to me, some one responded but did not provide a solution, i then asked if what i requested was possible?