*********** staff

Since I activated my membership with this provider, they have given themselves carte blanch to debit my account on days that suit them. I have called in THREE times to query this and all I get are consultants who all have a different story! <br> <br> I indicated to them on every RECORDED line that I want to be debited on the 25th of every month and today being the mentioned date they have not collected anything and insist on calling me telling me I haven't paid. <br> <br> I was assured that my bank fees would be reimbursed for the two times I was debited on the wrong date and today, I'm told that is not the case. What type of organisation are you running when you cannot honour a simple request???<br> <br> This is ********!!!<br> <br> Zinhle Stemele the consultant in person, was very hesitant to give me her full names. I do not understand why I should confirm my identity when your employees refuse me that courtesy.<br> <br> YOUR SERVICE IS APPAULING