1 reviews | Active since Apr 2013
*********** Service Consultants
I've been a part of Virgin Active for almost 4 years and I constantly have issues with them handing my accounts over for no reason. In 2013 I cancelled 2 accounts with proof of payments that the accounts have been paid but now they keep on hassling me to pay up even thou I have sent them the proof of payment more than once!!!! Recently my new account has also been handed over even thou I have made arrangements for the debit orders to go off. Virgin Active have the most *********** and ill informed service consultants I have ever come across and each and every one of them blames the previous person I have spoken too!!!! I will never ever in my life recommend any body to be apart of them as they just ***** your money and never sort out the issues.
Thank you so much for taking my call today.
On behalf of Virgin Active please accept my apology once again for the inconvenience caused.
As discussed, I am in the process of rectifying your membership and feedback will be provided shortly.
Kind regards
Robyn
Thank you so much for taking my call today.
On behalf of Virgin Active please accept my apology once again for the inconvenience caused.
As discussed, I am in the process of rectifying your membership and feedback will be provided shortly.
Kind regards
Robyn
