LM
Lunga M

1 reviews | Active since Jun 2018

14 Jun 2018, 20:24

Incompetence of Virgin active Vodaworld

Very poor service from the vodaworld virgin active I signed up in May 2018 and paid them a total of R2413 furthermore they debited R756.00. I have disputed the unauthorized debit order of R756.00 and they have promised to refund me within 2 weeks which is already a long period after I have paid them so much money, I have made several follow ups but I keep getting excuses of systems that are down and administrators that are on leave no sort of urgency around the fact that they need to return my funds.

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Replies (1)
LM
Lunga M's update11 Jul 2018, 16:37
Reviewer Update
Virgin Active Vodaworld has continued billing me R756.00 despite having paid the once off vitality fee and at this stage nobody wants to take accountability.