Ignoring numerous emails

Good day,<br> <br> I trust you are well.<br> <br> I have emailed Nadia Jephtas at Virgin Active Stellenbosch to discuss my account details and about changing my payment accounts. She has however hasnt responded in two days.<br> <br> In January when I froze my account, she also never bothered to tell me or provide feedback at all that the account was stopped. I had to go into the club myself to confirm this.<br> <br> I have emailed her on Monday 11 April and she still hasnt got back to me. This is totally unacceptable that this club keeps ignoring my requests.<br> <br> Kind regards.<br>