If I could give no stars I would

If I could give no stars I would. I signed up less than a year ago on a 2- year contract. Everything was done on the phone. No where did they mention there would be a price increase in January. Today I received an email stating there would be a price Adjustment in January. Upward adjustment of course! What us the point if a contract if not to lock in the rate. They tried to protect themselves as suddenly there is a notice on the webpage making it sound like normal practise. Thats total *******. Ive been a Virgin Active member all my life and never had a price increase outside of contract! Thats point if a lock in - otherwise I could choose a different gym every month. And the phone at membership department just rings and rings. Held on for 22 mins and still no answer. Pathetic service.