Idiots- zero customer service virgin active la Lucia

Extremely poor, inefficient, negligent IDIOTS at virgin active la lucia branch. I called for a simple question on whether 16:00 group activities are happening and have been put through to more than 4 idiots from receptionist > manager> not sure about other idiots I was transferred to. Had to end the call as the 4th idiot said he’s putting me back to the receptionist. This is over and above the rumours that the group activities which are beneficial to us “paying members” are cancelled but virgin active la Lucia failed to have a decency to communicate such major changes with us members👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👹