NM
Nokuthula M
1 reviews | Active since Jan 2016
27 Jan 2016, 06:56
I was mislead when signing up
Virgin Active consultants visited our workplace KZN Sharks Board and offered us membership. I told them umhlanga branch was not convenient for me as its far and more expensive i want to sign up for DBN branch. I was then called by the call center and told them i refuse to pay for wat i didn't sign for. They promised to rectify but still nothing was done. I have since received a letter of demand from their lawyers MBD with an amount of R1940 in arrears
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Replies (1)0
Replies (1)Virgin Active South Africa's replyOfficial
27 Jan 2016, 16:34Hello nnmemela,
I have tried to touch base with you via your mobile phone but to no avail.
Please accept my apologies for any frustration caused.
I would really like to get in contact with you to discuss your concerns in more detail and assist in resolving this matter.
I have sent you an email requesting an alternate number and convenient time to talk.
Look forward to chatting to you.
Kind Regards,
Tracy-Lee
I have tried to touch base with you via your mobile phone but to no avail.
Please accept my apologies for any frustration caused.
I would really like to get in contact with you to discuss your concerns in more detail and assist in resolving this matter.
I have sent you an email requesting an alternate number and convenient time to talk.
Look forward to chatting to you.
Kind Regards,
Tracy-Lee
Virgin Active South Africa's reply27 Jan 2016, 16:34
Official
Hello nnmemela,
I have tried to touch base with you via your mobile phone but to no avail.
Please accept my apologies for any frustration caused.
I would really like to get in contact with you to discuss your concerns in more detail and assist in resolving this matter.
I have sent you an email requesting an alternate number and convenient time to talk.
Look forward to chatting to you.
Kind Regards,
Tracy-Lee
I have tried to touch base with you via your mobile phone but to no avail.
Please accept my apologies for any frustration caused.
I would really like to get in contact with you to discuss your concerns in more detail and assist in resolving this matter.
I have sent you an email requesting an alternate number and convenient time to talk.
Look forward to chatting to you.
Kind Regards,
Tracy-Lee
