I was given misleading information by Imran Fische

I went to Virgin Active in Wembley Square in January to ask about the membership fees. Spoke to Imran. He gave me the prices and I told him that I will come back in March to join cause I have some debts I need to settle. He said I can get joining fee waived and get 2months free, which are January and February meaning I would start paying in March. On the 25 of January I saw they tried to debit from my Absa account which was closed. I went to ask why did they try to debit for February when I was suppose to start paying in March, Imran said he will fix it and email me a confirmation. Nothing was fixed. In February they started blocking me saying I can't get in cause I'm owing. Then I went back in March to inquire. I spoke to Imran again and he said if I pay March they will clear the Feb amount. I paid for March on the 26 March. When I went to gym few days later, I was blocked again. I spoke to Alezandro Kamara the sales manager, who promised tha the amount will be waived and he will email me to confirm. He never sent me any email. I paid for March but in March I was not even allowed to enter the premises cause they said I was owing February. I want them to cancel the membership.