I want the membership cancelled and I want my mone

Item: Virgin Active South Africa
Rating: 2
Author: Simphiwe M

I froze my membership but they debited the full amount twice, I than cancelled my membership but debited my account. I want my money and that dame account closed.

Helpful (0)

Replies (1)

Virgin Active South Africa's replyOfficial

02 Dec 2015, 14:29

Hello Orienda ,

Thanks for taking the time to talk to me.

Please accept my sincere apologies for the inconvenience.

After our chat, I am pleased that I have been able to assist in resolving your concerns.

Please feel free to contact me should you require any further assistance.

Kind Regards,
Tracy-Lee

Virgin Active South Africa's reply02 Dec 2015, 14:29

Official