YJ
Yusuf J

1 reviews | Active since Jul 2015

29 Jul 2015, 14:22

I want my money back

I was in arrears with my account and arrangements were made for it to be paid. A few days afterwards their debt collectors call me, and I informed them that arrangements have been made and I was advised that no it was sent to them to make arrangements. This month I got debited twice by them and the debt collectors. #iwantmymonryback #cannevergetacallback

0
Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply29 Jul 2015, 16:11
Official
Hello Jacobsyussuf,

Thank you so much for taking my call today.

On behalf of Virgin Active I once again would like to apologise for the inconvenience caused.

Your membership has been corrected and the payment arrangements has been put into place.

Should you require any further assistance in the future, please feel free to contact me on ***.

Kind regards
Robyn