SR
SOS R
1 reviews | Active since Mar 2009
19 May 2015, 23:11
I suspect
I suspect you dont always send the info to discovery. I am now told i didnt visit your gym the required time but all that will be a thing of the past cause I am canceling my membership so take this as a formal notice to officially terminate my membership at the end of the month.
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Replies (1)
Virgin Active South Africa's replyOfficial
20 May 2015, 13:54Hello NeedHelp,
Thank you so much for taking my call today.
On behalf of Virgin Active I would like to apologise for any inconvenience caused.
I have liaised with our corporate experts to verify with Vitality about your gym usage.
Please allow 48 hours for feedback and resolution.
Kindest regards
Robyn
Thank you so much for taking my call today.
On behalf of Virgin Active I would like to apologise for any inconvenience caused.
I have liaised with our corporate experts to verify with Vitality about your gym usage.
Please allow 48 hours for feedback and resolution.
Kindest regards
Robyn
Virgin Active South Africa's reply20 May 2015, 13:54
Official
Hello NeedHelp,
Thank you so much for taking my call today.
On behalf of Virgin Active I would like to apologise for any inconvenience caused.
I have liaised with our corporate experts to verify with Vitality about your gym usage.
Please allow 48 hours for feedback and resolution.
Kindest regards
Robyn
Thank you so much for taking my call today.
On behalf of Virgin Active I would like to apologise for any inconvenience caused.
I have liaised with our corporate experts to verify with Vitality about your gym usage.
Please allow 48 hours for feedback and resolution.
Kindest regards
Robyn