I NEVER OPTED FOR 24 MONTHS CONTRACT!!

1.SO, I WAS TOLD I WAS 'JOINING FOR FREE' WHICH WAS UNTRUE, I WAS CHARGED FOR THE MONTH I REGISTERED AND THE FOLLOWING MONTH ALSO, AND SO ON SO WHICH MONTH WAS FOR FREE??<br> <br> 2. I FROZE MY ACCOUNT ON THE 24TH OF AUGUST , THEY TOOK PAYMENT FOR THIS MONTH .. FOR WHAT THOUGH?? IF THEIR DEBIT ORDER DOESN'T GO THROUGH ON THE DATE I SPECIFIED, WHY AM I LIABLE FOR ALL THEIR TRANSACTION DATES WITH THE BANK? I NEED MY MONEY BACK. <br> <br> 4. I WAS NEVER GIVEN A HARDCOPY.. THE CONSULTANT JUST SAID.. 'WE'LL PROCESS EVERYTHING AND GIVE YOU A FEEDBACK' I NEVER OPTED FOR 24 MONTHS CONTRACT! DID SHE CLICK 24 BY MISTAKE? NOW I HAVE TO PAY FOR SOMEONE ELSE'S MISTAKE? GOOD GRIEVE, SHE RESIGNED! WHERE IS SHE?<br>