pR
prabhakar R
1 reviews | Active since Aug 2012
03 Dec 2015, 10:50
I cancel my contract but keep on debiting account
Hi,<br> <br> I have cancel my account with Virgin active but they keep on debiting from my bank.<br> <br> this is been happening past 6 month now, when i phone last week they told me i have two account with them, i am sponsoring to some other person .<br> <br> That looks ***** to me someone is using my account details.<br> <br> I did ask them please cancle all my accounts i no longer using Virgin active but they did deduct this month as well.<br> <br> <br> This is Absolutely Virgin active *****. <br>
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Replies (1)0
Replies (1)Virgin Active South Africa's replyOfficial
03 Dec 2015, 13:17Hello prabhakarmail,
I have tried to touch base with you via your mobile phone but to no avail.
On behalf of Virgin Active, I would like to apologise for any frustration caused.
I would really like to get in contact with you to discuss your concerns in more detail and assist in resolving this matter.
I have sent you an email requesting an alternate number and convenient time to talk.
Look forward to chatting to you.
Kind Regards,
Tracy-Lee
I have tried to touch base with you via your mobile phone but to no avail.
On behalf of Virgin Active, I would like to apologise for any frustration caused.
I would really like to get in contact with you to discuss your concerns in more detail and assist in resolving this matter.
I have sent you an email requesting an alternate number and convenient time to talk.
Look forward to chatting to you.
Kind Regards,
Tracy-Lee
Virgin Active South Africa's reply03 Dec 2015, 13:17
Official
Hello prabhakarmail,
I have tried to touch base with you via your mobile phone but to no avail.
On behalf of Virgin Active, I would like to apologise for any frustration caused.
I would really like to get in contact with you to discuss your concerns in more detail and assist in resolving this matter.
I have sent you an email requesting an alternate number and convenient time to talk.
Look forward to chatting to you.
Kind Regards,
Tracy-Lee
I have tried to touch base with you via your mobile phone but to no avail.
On behalf of Virgin Active, I would like to apologise for any frustration caused.
I would really like to get in contact with you to discuss your concerns in more detail and assist in resolving this matter.
I have sent you an email requesting an alternate number and convenient time to talk.
Look forward to chatting to you.
Kind Regards,
Tracy-Lee
