I AM NOT A MEMBER!

so yesterday i received yet another email from virginactive but strangely it was addressed to Karabo,

i do not have a membership with you at all but i thought argh its spam, im actually at the end please remove me from your mailing list, with the amount of ***** taking place is it not a phishing expedition, whether you call or not i really just want your automated system or team or you to remove me as a cc since my email is there twice correctly and incorrectly and i am not a member!!!!!!!!!.