1 reviews | Active since Mar 2015
HYGIENE
Virgin active krugersdorp is not hygienic!!! The water fountain that we get WATER from is being spit in!! How can you expect the people to be clean in the club??...This is unacceptable , there is a reason why I pay almost 500 rand a month...<br> 24-03-2015 : I found that they spit in the water fountain...(Thought it might have been just my imagination)<br> 25-03-2015 : I found someone spit in the water fountain again(This Was not my Imagination)...so i went and told the staff....I went back to the staff after gym and told them that this is unacceptable and that I want to speak to the manager....The staff told me they would monitor the situation and if it happens again they will deal with it??(\Okay now there telling me that it will happen again and thy are going to do nothing about it")...they also told me the manager will call me the next day....<br> 26-03-2015 : waiting for the call from the manager....and I'm am still waiting....The service suck....how do they run a club???...I demand that a inspector will go inspect that club....or I will stop my contract... and this is not the first complaint about the managers....<br> I don't understand the fact that they don't wa"""
Thank you so much for taking my call today.
On behalf of Virgin Active I would like to apologise for the experience you had encountered at our club.
Virgin Active is very strict when it comes to health, hygiene and safety so please rest assured that we will address this matter urgently.
Kindest regards
Robyn
Thank you so much for taking my call today.
On behalf of Virgin Active I would like to apologise for the experience you had encountered at our club.
Virgin Active is very strict when it comes to health, hygiene and safety so please rest assured that we will address this matter urgently.
Kindest regards
Robyn
