Huge *******!

<p>In the beginning of November 2016 I requested my account to be frozen during the holidays for 2 months as I am a student in Bloemfontein, so they said instead of me paying R390 a month I'll only pay R195 for the 2 months I froze it which was supposed to be R195 for November and another R195 for December. Instead, both months a debit order of R390 went off. So I phoned head office and they told me November's R390 would cover the R195 for November and R195 for December. So I said it's okay. Then In December another R390 went off they said it must of been a mistake and they will fix it and I won't have to pay in January, once again I said it was okay. Now in January another R390 went off!!!! I don't understand what is going on with Virgin active but I suggest never joining as it's a trap! </p>