sS
sechaba S
1 reviews | Active since Jul 2011
02 Apr 2015, 17:47
How silly of her!!!
First of all the lady who helped me to freeze my account was very helpful and I enjoyed her service, Today I went to Virgin Active in Boulders Midrand to make payment of R120 as discussed but Nonhlanhla told me to pay R 106. 60 c I then asked her to use toilet while my wife was busy paying but she refused me to I had to explain that I won't gym but she still refused me to and opened with attitude. does this mean if my account is frozen I'm not important? ??? Once again I'm very disappointed...
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Virgin Active South Africa's replyOfficial
07 Apr 2015, 16:36Hello nationwise,
I have tried to call you on your mobile phone but to no avail.
On behalf of Virgin Active I would like to apologise for the manner in which you were addressed.
Please know that we value you as a member and I will most definitely address this concern with the club general manager, Waleed.
Kindest regards
Robyn
I have tried to call you on your mobile phone but to no avail.
On behalf of Virgin Active I would like to apologise for the manner in which you were addressed.
Please know that we value you as a member and I will most definitely address this concern with the club general manager, Waleed.
Kindest regards
Robyn
Virgin Active South Africa's reply07 Apr 2015, 16:36
Official
Hello nationwise,
I have tried to call you on your mobile phone but to no avail.
On behalf of Virgin Active I would like to apologise for the manner in which you were addressed.
Please know that we value you as a member and I will most definitely address this concern with the club general manager, Waleed.
Kindest regards
Robyn
I have tried to call you on your mobile phone but to no avail.
On behalf of Virgin Active I would like to apologise for the manner in which you were addressed.
Please know that we value you as a member and I will most definitely address this concern with the club general manager, Waleed.
Kindest regards
Robyn