Horrific Customer Service and Continued HARASSMENT

Virgin Active has been HARASSING me for over a year trying to get me to pay for a membership that I did not ask for. I signed up for a Vitality membership and Virgin Active Old Eds mistakenly signed me up for a regular membership. I have tried to have this error remedied countless times, and been repeatedly assured it has been fixed, only to be further harassed to pay a fictitious debt now nearing R10k. Virgin Active has failed to fix THEIR mistake for over a year and it is negatively affecting my credit. I am at my absolute wits' end.